Refund Policy

Results are highly individualized from person to person. Ultimately, you are responsible for the changes that occur as a result of our services.

After you have made the changes you want, you deserve a great deal of the credit, and this knowledge helps you to make more changes in your life. However, I cannot guarantee that the changes will come about. In fact, this is true in any situation where a professional is trying to help you. There is always the human factor.

Doctors don’t guarantee that you will get well. Teachers can’t guarantee that you will learn, and lawyers can’t guarantee that you will win your case. What I can guarantee is the very best service for your situation.


Services Refund Policy: Like any other healing discipline, the practice of hypnotherapy, CBT and NLP is not an exact science; therefore, results can not be 100% guaranteed, nor or any refunds given for services rendered.

If you purchase a discounted multi-session package, please understand that for any reason, you do not complete all sessions, your refund for unused sessions will be issued pro-rated based on the regular per session rate – not special discounted programme rate. No refunds will be given after 6 months.

All multi-session packages include audio production and support contact. The pre-work involved in creating your programme (before it is delivered in the therapy sessions), including scripts, and pre-recording of audios is started by Mynd.works immediately after the initial booking stage.

And so even if only one session is administered, work has been commenced on all four sessions of the programme. This is why your refund for unused sessions will be issued pro-rated based on the regular per session rate – not special discounted programme rate.


Product Refund Policy: Mynd.works will replace any product which is deemed ‘not-working’, or file corrupt.

A 100% replacement guarantee is offered on all MP3 downloads subject to the following conditions:

  • If the quality of any MP3 download is defective in any way then I will review this and if I agree that it needs re-recording or resupplying then this will be actioned.
  • Mynd.works cannot guarantee that an MP3 recording will work effectively for every person as some people are less receptive to the therapeutic techniques than others. 
  • The MP3s offer excellent value when compared to the investment of a one to one session, however, the recorded audio is less personalised. Mynd.works offers the added benefit of being able to listen to your download from the comfort of your own home.
  • A private session with any hypnotherapist cannot guarantee 100% success much like any GP or dental practitioner cannot guarantee 100% success over every procedure.